Privacy Policy

1. Who we are

Explore Moor is a Moor & More Studio project, created by Millie Carter.

Explore Moor is connected to Narrow & Wide. Moor & More Studio is not currently a limited company.

For privacy questions, users can contact us through the contact page.

2. Information we may collect

The information collected depends on how someone uses Explore Moor.

Basic website information

We may collect technical information such as:

• IP address
• browser type
• device type
• pages visited
• referral information
• approximate location derived from technical data, where relevant
• cookie or consent preferences
• error logs
• security logs

Contact form information

If someone contacts us, we may collect:

• name
• email address
• subject
• reason for contact
• message content
• date and time of message
• source site/brand
• support or follow-up status

Newsletter and Substack information

If someone subscribes to Explore Moor Journal through Substack, Substack may collect and process:

• email address
• subscription status
• subscription preferences
• engagement information such as opens/clicks, depending on Substack settings
• payment information if paid subscriptions are added later

Newsletter subscriptions are managed by Substack. We do not directly control all of Substack’s data processing.

Social media and public interaction information

If someone interacts with Explore Moor on social platforms, data may be processed by those platforms. This may include:

• profile name/handle
• comments
• replies
• messages
• likes/reactions
• shared posts
• platform metadata
• any information the user chooses to share publicly

Platforms may include YouTube, Facebook, Instagram, Substack, and future support/community platforms.

Embedded content information

If embedded content is enabled, third-party services may collect information. This may include:

• Substack embeds
• YouTube videos
• future social embeds
• future Patreon/support widgets
• future maps or media embeds

Embedded content should not load until the relevant cookie/embedded content consent has been given, where required.

Support, memberships, payments, or donations

If support or paid features are added later, payment/support providers may process:

• payment status
• subscription status
• billing information
• transaction references
• email/contact details
• support tier or membership details

Payment card details should be handled by third-party payment providers, not directly stored by Explore Moor.

Content and submissions

If users submit comments, replies, suggestions, corrections, or other content, we may collect:

• the content submitted
• display name/handle
• email or account details where provided
• date/time
• moderation status
• platform/source

3. How we use information

We may use information to:

• run and maintain the website
• reply to contact messages
• manage enquiries
• protect the site from spam, abuse, or misuse
• manage cookie consent choices
• understand what content is useful
• improve the website and content
• moderate comments or interactions where possible
• manage newsletter links and subscriptions through Substack
• support future memberships, support options, or paid content
• process payment/support queries if added later
• handle accessibility, privacy, or legal requests
• comply with legal obligations
• protect our rights, safety, and the safety of others

4. Personal story and privacy boundaries

Explore Moor is built around real life and personal story, but that does not mean every detail is public or available for reuse.

Family, caring, health, home life, identity, animals, and private circumstances may appear in selected ways. Private details may be softened, generalised, delayed, or omitted.

Users should not try to extract private information, and users should not submit or expose personal information about others. If someone contacts us with sensitive information, it should only be what is necessary.

5. Public comments and interactions

Public interactions may be visible. This may include:

• Substack comments or replies
• YouTube comments
• Facebook comments
• Instagram comments
• future public community spaces
• public replies or posts mentioning Explore Moor

Public content can be seen by others and may be indexed or shared depending on the platform. Removing something from one platform may not remove screenshots, reposts, cached copies, or third-party copies.

Users should avoid sharing private or sensitive information publicly.

6. Third-party platforms

Explore Moor may use or link to third-party services, including:

• Substack
• YouTube
• Facebook
• Instagram
• hosting providers
• email providers
• analytics providers if added later
• payment/support providers if added later
• security/spam prevention services
• embedded content providers

These services have their own privacy policies and terms. We are not responsible for how third-party platforms handle data, but we aim to choose services carefully and use consent controls where appropriate.

7. Substack / Explore Moor Journal

Explore Moor Journal is hosted on Substack.

If users subscribe, their email address and subscription data are handled by Substack. Paid subscriptions may be handled by Substack if added later. Users can unsubscribe through Substack.

Substack may collect analytics about newsletter engagement. The Substack embed should be consent-gated where required.

8. YouTube and video

Explore Moor may link to or embed YouTube videos.

YouTube/Google may collect data when users watch videos or interact with embeds. Embedded videos should be blocked until embedded content consent is given.

YouTube comments and accounts are governed by YouTube’s policies. Users should review YouTube/Google privacy settings separately.

9. Social media

If you interact with Explore Moor on Facebook, Instagram, or other social platforms, those platforms may process your information under their own policies.

Comments and messages sent through platforms are not fully controlled by Explore Moor. Do not send sensitive information through public comments.

Platform availability, moderation tools, and privacy controls are outside our control.

10. Cookies and similar technologies

Cookies and similar technologies help keep the site working, remember choices, manage consent, protect accounts or forms, understand what is useful, and control embedded content.

This includes:

• essential cookies
• preferences
• analytics if added
• embedded content
• marketing/affiliate technologies if added later

Optional analytics, embedded content, marketing, affiliate, or advertising technologies should only run where you allow them.

Read our Cookie Policy

11. Analytics

Explore Moor may use privacy-conscious analytics to understand how people use the site.

Analytics should be consent-aware if required, and should not be used to sell personal data. Future analytics tools may be added, and this policy should be updated if analytics changes significantly.

If analytics are not currently active, this section explains how they may be introduced later.

12. Affiliate links, sponsorships, and advertising

Explore Moor may later use affiliate links, sponsorships, advertising, gifted products, or support links.

Affiliate links may track referrals or purchases. Advertising and marketing cookies should require consent where needed. Sponsorships should be disclosed, and payment/support providers may process data separately.

13. Legal bases for processing

Under UK data protection law, we may rely on:

• consent
• contract or steps before a contract
• legitimate interests
• legal obligation
• vital interests, where rare and necessary

For example, we may rely on consent for optional cookies or newsletter signup; contract where support/paid features are used; legitimate interests for running the site, replying to enquiries, preventing abuse, and improving content; and legal obligations for tax, security, or legal requests.

14. Who we share information with

We do not sell personal data.

We may share necessary information with trusted services such as:

• hosting providers
• email providers
• Substack
• YouTube/Google where videos are used
• social platforms where users interact
• payment/support providers if added
• analytics providers if added
• security/spam prevention tools
• professional advisers if needed
• legal authorities if required

15. Data storage and security

We take reasonable steps to protect information from unauthorised access, loss, misuse, or disclosure.

However, no online service can be guaranteed completely secure. Users should avoid sending unnecessary sensitive information and should keep their own accounts secure on third-party platforms.

16. How long we keep information

Retention may depend on:

• whether it relates to a contact enquiry
• whether someone subscribes through Substack
• whether it appears in public comments or replies
• whether support or payments are involved
• whether legal, tax, security, moderation, or dispute reasons apply
• whether deletion has been requested
• whether data has been anonymised or aggregated

Public content may remain visible if already published, shared, indexed, or included in public pages, unless removal is required or agreed.

18. Children

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.

19. International data transfers

Some third-party providers may process or store information outside the UK.

Where this happens, we aim to use appropriate safeguards required by UK data protection law.

20. Changes to this Privacy Policy

We may update this Privacy Policy as Explore Moor develops.

The updated version will be posted on this page. Significant changes may receive additional notice where appropriate.

21. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us or email hello@narrowandwide.co.uk.